FAQ
How can we help?
Search answers about accounts, events, safety, payments, and membership.
Account
How do I create an account?
Open Buddy Event, choose Sign Up, enter your email or social login, then complete your profile details.
How do I reset my password?
Use Forgot Password on the login screen. We will email you a secure reset link if the account exists.
How do I delete my account?
Go to the Delete Account page or account settings in the app and submit a deletion request.
Events
How do I create an event?
Choose Create Event, add event details, location, time, attendee settings, and submit it for publishing.
How do I join an event?
Open an event detail page and select Join. Some events may require host approval or payment.
How do I cancel attendance?
Open My Events, select the event, and choose Cancel Attendance before the host's cutoff time.
Safety
How do I report someone?
Use Report User from a profile or submit a report through the Help Center with details and evidence.
How do I block a user?
Open the user's profile, choose the safety menu, then select Block User.
Payment
Refund Policy
Refund eligibility depends on the event policy, payment provider rules, and whether the event has started.